We have an excellent success rate in leasing vacant space in our properties and renewing leases of existing tenants. We strive to keep our properties fully leased and carry the fewest number of vacancies as possible. Many of our clients came to us with ailing properties as a result of significant vacancy. We applied our leasing program and leased the vacancies in a timely manner, turning negative cash flow problems into positive cash flow successes.
Advertising and marketing of vacant space is done on a whole scale process. We utilize our wide network of broker contacts, internet listings including our own website, strategically placed signs at our properties, flyer mailings and direct in-person visits to specifically identified prospects in order to gain the most exposure for our vacancies, thereby minimizing the period of time a space stays vacant. In addition, our tenant qualification process consists of requiring credit checks, income verification, and financial condition, ensuring that we attract and retain only quality tenants who will help maintain the value of the property and provide a steady, reliable flow of rental income.
As a part of our leasing program, we stress regular communication with our existing tenants. We strive to work together in a mutually satisfying manner, which helps maintain and build our long term relationships. Retaining existing tenants by renewing and extending their leases is another important part of our successful leasing program. It allows our clients to avoid the significant costs involved when a space becomes vacant and a new tenant must be located. Especially during difficult economic times, maintaining good tenant relationships is critical to a successful leasing program, and to the economic health of each property.
This is yet another way we exceed client expectations and why we are still in the forefront of our industry. Our focus on the fundamentals and relentless efforts to provide value to our clients is what separates us from our competitors.